Internship – Receptionist in a luxury boutique hotel, Costa Brava

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Details and availability of the internship offer


Information about the company that’s offering the internship:

If you’re thinking of doing an internship in Spain and that the hotel industry is a good choice, we are pleased to introduce you to this 4-star boutique hotel located in one of the most beautiful regions of Catalonia on the Mediterranean coast: the Costa Brava.

This hotel belongs to a Spanish group of great importance in the tourism industry, and for years has been welcoming students seeking internships at reception or in food & beverage, either in room service or in the kitchen. It is worth highlighting that those internships are paid, and accommodation as well as board is offered.


Internship tasks:

This reception internship in a Spanish boutique hotel is for a student with communication skills and knowledge of foreign languages, who wants to learn about the hotel industry with a supervision of the hotel tutor.

The most important tasks during this internship are:

  • Welcome new clients, assign them a room, and register the check-in
  • Register their check-out making sure that there are no due payments
  • Inform the guests about the hotel’s services, facilities, and schedules
  • Give clients information about tourist attractions, the most beautiful beaches in the region, and cultural activities
  • Clear doubts and solve incidents, or inform the supervisor about them
  • Re-direct phonecalls
  • Inform the booking management team of the hotel group about the real room occupancy

Requirements for the applicant:

Studies

Tourism, foreign languages, Communication, International Relations

Required languages
Spanish – B1
English – B1
Desired experience
Valued experience in customer service, in hotels or tourism in general
IT skills
Ms Office, Internet
Other requirements
Valued kind and happy personality, and customer service skills

Important information

Location
Costa BravaSpain
Benefits

€ 300 / month

Lodging and Meals

Working hours

5 days a week

8 hours a day in continuous or split shifts



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